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One-to-one Personalization for Outbound Prospecting with Agentic Workflows

Feb 10, 2025

Buyer’s Attention is Up for Grabs. Personalization is the Key

Outbound sales are no longer about sending the most emails or making the most calls—it’s about delivering the right message to the right prospect at the right time.

Buyers today aren’t just overwhelmed by messaging; they’ve become experts at ignoring it. The challenge isn’t merely cutting through the noise—it’s creating something worth their attention.

The shift is clear: personalization isn’t just for inbound sales or nurturing leads already in the funnel. It’s equally critical in outbound sales, where every interaction with a cold prospect can either open a door or close it.

But how much personalization is enough? Every buyer operates with a mix of professional priorities and personal biases. True personalization means going beyond addressing a company’s goals to understanding the subtle factors that influence individual buying decisions.

The best SDRs address both, crafting messages that resonate with the company’s pain points while aligning with the buyer’s personal motivators—whether it’s recognition, security, or ambition.

Beyond Personalization: The Rise of Agentic Sales Workflows

Most personalization strategies focus on surface-level details, such as adding a prospect’s name to an email or referencing their company’s latest funding round. In 2025, these tactics are table stakes—everyone is doing them. What truly drives results is dynamic adaptability, crafting messages that evolve in real-time based on the prospect’s state of mind.

This is where AI agents and agentic workflows excel. Unlike static automation tools, AI agents analyze multiple data layers—buyer intent signals, engagement history, and industry trends—to provide context-aware recommendations. Agentic workflows then integrate these insights into a seamless system that not only automates but anticipates.

For example:

  • An AI agent flags a prospect who viewed your pricing page twice in the past week.

  • The workflow suggests a follow-up email offering a case study on ROI in their industry.

  • If the email is opened but no reply is received, another agent schedules a call with pre-call notes analyzing likely objections.

This adaptability isn’t just personalization—it’s precision, creating a feedback loop where every touchpoint builds on the last.

Aviso’s AI Personalizer acts as one such agentic workflow to drive hyper-personalization.

Solving Real SDR Challenges with Aviso’s AI Personalizer

Outbound sales often feel like a numbers game—a race to send as many emails, make as many calls, and hope something sticks. But for SDRs today, the frustration goes deeper. How do you:

  • Differentiate my approach when multiple target companies compete in the same industry with similar offerings?

  • Ensure my message stands out to prospects bombarded with daily pitches, addressing their specific business needs?

  • Balance personalization with scale across multiple channels to maintain timely and relevant interactions without causing message fatigue?

These aren’t abstract challenges—they’re everyday hurdles for SDRs. 

The AI Personalizer, part of Aviso's Sales Engagement, is purpose-built to tackle them head-on by combining deep account insights with individual buyer understanding. It’s packaged into an end-to-end workflow that simplifies outreach without sacrificing personalization or scalability.

1. Addressing the “Where Do I Start?” Problem with Agentic Workflows

One of the biggest challenges SDRs face is figuring out where to focus their efforts. This often means hours spent sifting through CRM data, LinkedIn profiles, and news articles, trying to make sense of fragmented information. Aviso’s Agentic Research Workflow eliminates this guesswork by streamlining account research at scale.

Here’s how it works:

  • Comprehensive Account Insights: Extract detailed data from CRMs and public reports for over 8,000+ companies, including insights on industry trends, market positioning, competition landscape, and company challenges.

  • Data-Driven Messaging Foundation: Generate actionable scripts enriched with specific insights from earnings calls, 10-K reports, news articles, and market analyses. This gives SDRs a clear understanding of a company’s initiatives, business priorities, and pain points.

  • Buyer Personas at Scale: Leverage LinkedIn activity and other data points to build a database of buyer personas. SDRs can tailor communication based on what each individual in a company cares about—whether it’s cost-saving measures for a CFO or revenue growth for a VP of Sales.

This ensures SDRs aren’t just identifying the right accounts but are armed with hyper-relevant insights to prioritize the accounts that are ready to engage.

2. Solving the “How Do I Stand Out?” Challenge with Buyer-Level Targeting

One of the most common frustrations SDRs face is creating outreach that truly resonates. While adding a prospect’s name or referencing their company’s latest milestone may have worked in the past, today’s buyers expect more. 

Aviso’s AI Personalizer solves this by delivering insights that go far beyond surface-level details, offering a detailed look into the individual buyer’s personality, communication preferences, and professional priorities.

  • DISC Personality Profiling: Aviso’s Conversation Intelligence offers actionable insights into how prospects operate and communicate. Traits like independence, risk appetite, trust level, and decision-making pace are assessed to shape messaging strategies. This enables SDRs to adapt their tone and content to match prospects’ tendencies, making messages more relatable and engaging.

  • Behavioral Tendencies and Communication Style: The AI evaluates behavioral patterns, identifying whether prospects are fast-paced decision-makers who value efficiency or detail-oriented professionals who need thorough explanations. This allows SDRs to structure messaging appropriately—for example, using concise summaries for quick decision-makers or in-depth data for analytical prospects.

  • Sentiment and Influence Analysis: The AI analyzes the buyer’s tone, sentiment, and influence to guide outreach. It assesses role, decision orientation, and political status within the organization. For open buyers, messaging advances the conversation. For hesitant or influential individuals, SDRs tailor their approach, addressing objections with empathy and utilizing their organizational role effectively.

  • Professional Priorities and Expertise: Detailed summaries based on public information and past interactions highlight the buyer’s expertise, achievements, and focus. These help SDRs tailor conversations to align with the prospect’s goals, positioning themselves as partners who understand their challenges rather than just sellers.

3. Scaling Without Burnout with AI for Messaging Across Channels

Scaling personalization across multiple buyers and accounts is one of the toughest challenges for SDRs. Aviso’s AI Personalizer solves this with intelligent automation and multi-channel readiness:

Here’s What Makes It Unique

  • Multi-Channel Messaging Confidence: AI Personalizer generates tailored scripts for email, LinkedIn, SMS, and phone calls—ensuring each message is role-specific and adapted to both account and buyer insights.

  • Contextual Drafting Tools: SDRs can draft messaging with ease using templates, an email assistant, or the AI Toolkit. This eliminates guesswork, ensuring messaging consistency across all channels.

  • Dynamic Workflow Optimization: Real-time updates help SDRs adjust outreach strategies on the fly. For example, if a buyer engages with a case study email but doesn’t reply, the AI suggests a follow-up LinkedIn message referencing the case study with additional context.

  • Automated End-to-End Sequences: AI Personalizer handles the heavy lifting by building step-by-step sequences for multiple accounts and contacts. This includes touchpoints across all relevant channels, helping SDRs double engagement without doubling their workload.

Hyper-Personalization in Action: How It All Comes Together

Here’s a real-world example of how Aviso’s AI Personalizer transforms outbound sales:

  1. Account Insights: The AI flags a target company focused on expanding its market share based on recent earnings calls and 10-K reports.

  2. Buyer-Level Targeting: DISC profiling reveals the VP of Sales is fast-paced and results-oriented, while the Director of Operations values detailed process improvements.

  3. Multi-Channel Messaging:

    • The VP receives a concise email outlining the ROI achieved by similar companies using Aviso’s solutions.

    • The Director gets a LinkedIn message offering a detailed case study tailored to their operational challenges.

  4. Real-Time Adaptation: After the VP opens the email but doesn’t respond, the workflow schedules a call, providing the SDR with pre-call notes on the VP’s likely objections and suggested responses.

  5. Continued Engagement: Post-call, sentiment analysis detects positive feedback, and the workflow suggests a follow-up email with a detailed ROI calculator.

This isn’t just outreach—it’s a dynamic, adaptive approach that builds trust and moves prospects closer to a decision.

In Summary: Personalization as an Ongoing Conversation, Not a One-Time Campaign

Personalization is often seen as a one-time effort to boost open rates. However, sales leaders must view it as an ongoing conversation with buyers, not a static campaign. The question isn’t, “Did they open the email?” but, “How do we keep this interaction meaningful?”

Consider a prospect who doesn’t respond to your first email but clicks a link. Instead of a generic follow-up, a dynamic workflow can be adjusted by:

  • Sending a follow-up email referencing the specific link.

  • Equipping SDRs with a tailored voicemail script if there’s no response.

  • Sharing a LinkedIn message offering additional insights on the same topic.

By leveraging every interaction, SDRs can move from transactional outreach to building consultative relationships—turning cold leads into engaged opportunities.

Aviso’s AI Personalizer doesn’t aim to replace SDRs or revolutionize sales overnight. Its goal is to ease the toughest aspects of an SDR’s role by helping them work smarter, connect authentically, and close deals faster—enabling teams to focus on building meaningful connections.

Looking to revolutionize your outbound strategy and drive better results? 

Schedule a complimentary consultation with Aviso’s experts today