The Current State of Financial Services Sales
Even before Covid-19 financial services leaders were dealing with seismic shifts including the greatest intergenerational transfer of wealth exceeding $2 Trillion, increased cybersecurity risks, and the rise of robo-advisors. In 2018, Fidelity research showed that 40% of advisors had no increase in their book of business. The pandemic accelerated digitalization and led financial advisors to further evaluate their customer engagement and sales practices and embrace AI, RPA, and new kinds of SaaS for customer engagement, anti-fraud, regulatory compliance and process optimization.
Personalized, omni-channel customer experiences are now the new frontier in Financial Services. They can help advisors cover more accounts than before, differentiate via novel digital experiences, and align Advisory teams for a world of 100% virtual relationship management. The industry’s future depends on tapping the wallets of a new generation of digital-first clients and family offices, while staying compliant with regulatory authorities.
31% of clients under 50 would leave their wealth manager if the technologies they used were inadequate
63% of clients want to engage differently with Advisors through collaborative messaging, ongoing communications, and the use of chatbots
Digital Advisors hold 42% more Assets Under Management than tech-indifferent Advisors and millennials are increasingly the main decision makers
How Aviso Helps Financial Services Sales Teams
Aviso can help Financial Services sales leaders answer critical questions
How can I equip my sales reps with the right digital tools to engage with high-net worth family offices, institutional clients, and new frontier clients?
How can my sales reps engage effectively in an advisory and consultative relationship in the changed post-COVID environment?
What tools and workflows can my managers use to ensure that sales reps are productive, coached appropriately and nudged in the right direction?
Swarm and Win as One Team
Aviso is a purpose-built AI platform to help Financial Services teams better manage sprawl of people and tools, grow their client and enabler (e.g. Lawyers) relationships and provide a superior customer experience within one integrated workspace.
Strengthen Advisor-Client Relationships
Aviso focuses on deeper relationships to maximize long-term transaction value. It helps sellers use purpose-built digital channels such as messaging, video, files, e-signatures and more with AI to communicate better with clients, while capturing intelligence on activities and engagement on the health of the relationship.
Guide Reps Via Next Best Actions
Aviso surfaces Next Best Actions via a system of nudges for reps. In addition to providing a 360 view of interaction and engagement between a Financial Services GTM team and Clients, Aviso recommends Next Best Actions on who, when, where, and how sellers can engage broadly to drive transactions and deepen relationships.
