8x8 Saves Significant CRM Costs And Gains Deal Insights, Actions, And Forecasting Rooms With Aviso AI
About the Company
Industry - Technology
Founded in 1987, 8x8 is a provider of Voice over IP products such as cloud-based voice, contact center, video, mobile and unified communications for businesses
8x8 chose Aviso for its highly accurate forecasting, pipeline management, and sales productivity solutions.
Challenges Faced
Poor forecasting visibility
Excessive cost of CRM licenses
Struggle for managers to view reps’ performance insights on specific deals
Solutions Provided
Predictive forecasting insights and dashboards
Opportunity and pipeline analytics and reports
Deals management and review
Integration and data consolidation with other CRMs of acquired companies
Benefits For 8x8
A 360 degree view of complete revenue trend and overall business
Significant cost savings in direct cost as well as indirect sandbox fees (% of total contract value) from reduction in CRM licenses
Pipeline analytics in real-time by stage, category, and timeframe, as well as report on “pushed-out deals”
Deal score insights by each rep for managers
Smooth CRM integration during M&A for faster growth